Ch 1: Introduction
- 1.0 Overview
- 1.1 Project Management Defined
- 1.2 Project Defined
- 1.3 Project Context
- 1.4 Key Skills of the Project Manager
- 1.5 Introduction to the Project Management Knowledge Areas
Ch 2: Profiling
- 2.0 Overview
- 2.1 Using a Project Profile
- 2.2 Project Profiling Models
- 2.3 Complex Systems and the Darnall-Preston Complexity Index
- 2.4 Darnall-Preston Complexity Index Structure
Ch 3: Organization
- 3.0 Overview
- 3.1 Project Phases
- 3.2 Project Organization
- 3.3 Using the Darnall-Preston Complexity Index to Measure Organizational Complexity
Ch 4: Expectations
- 4.0 Overview
- 4.1 Including the Client
- 4.2 Understanding Values and Expectations
- 4.3 Dealing with Problems
- 4.4 Nurturing a Feeling of Satisfaction
Ch 5: People
- 5.0 Overview
- 5.1 Working with Individuals
- 5.2 Working with Groups and Teams
- 5.3 Creating a Project Culture
Ch 6: Technology and Communication
- 6.0 Overview
- 6.1 Types of Communication
- 6.2 Selecting Software
Ch 7: Starting
- 7.0 Overview
- 7.1 Project Selection
- 7.2 Project Scope
- 7.3 Project Start-Up
- 7.4 Alignment Process
- 7.5 Communications Planning
Ch 8: Time
- 8.0 Overview
- 8.1 Types of Schedules
- 8.2 Elements of Time Management
- 8.3 Critical Path and Float
- 8.4 Managing the Schedule
- 8.5 Project Scheduling Software
Ch 9: Costs
- 9.0 Overview
- 9.1 Estimating Costs
- 9.2 Managing the Budget
Ch 10: Quality
- 10.0 Overview
- 10.1 Quality and Statistics
- 10.2 Development of Quality as a Competitive Advantage
- 10.3 Relevance of Quality Programs to Project Quality
- 10.4 Planning and Controlling Project Quality
- 10.5 Assuring Quality
Ch 11: Risks
- 11.0 Overview
- 11.1 Defining Risk
- 11.2 Risk Management Process
- 11.3 Project Risk by Phases
- 11.4 Project Risk and the Project Complexity Profile
Ch 12: Closure
- 12.0 Overview
- 12.1 Identifying the Need for Resources Outside the Organization
- 12.2 Procurement Plan
- 12.3 Selecting the Type of Contract
- 12.4 Procurement Process
- 12.5 Project Closure
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